Terms of Service

Last updated: November 26, 2025

1. Acceptance of Terms

By accessing or using Sprint GMP ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service. These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Description of Service

Sprint GMP is a software-as-a-service platform that provides Good Manufacturing Practice (GMP) management tools for manufacturing operations. The Service includes features for batch traceability, quality control, compliance documentation, document management, and AI-powered automation tools.

3. Account Registration and Security

To access the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Notify us immediately of any unauthorized use of your account
  • Ensure that all information you provide is accurate and up-to-date
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account

4. Subscription and Payment

4.1 Subscription Plans

The Service is offered on a subscription basis with different plans available. Subscription fees are billed in advance on a monthly or annual basis, as selected by you. All fees are non-refundable except as required by law or as otherwise stated in these Terms.

4.2 Free Trial

We may offer a free trial period. If you cancel during the trial period, you will not be charged. If you do not cancel before the trial period ends, your subscription will automatically convert to a paid subscription.

4.3 Payment

Payment is processed through third-party payment processors. You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and payment information, including email address and payment method, so that we can complete your transactions and contact you as needed.

4.4 Price Changes

We reserve the right to change our subscription fees at any time. We will provide at least 30 days' notice of any price changes. Price changes will apply to your next billing cycle after the notice period.

5. Cancellation and Termination

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:

  • Your subscription will remain active until the end of the current billing period
  • You will continue to have access to the Service until the end of the billing period
  • You may export your data before the subscription ends
  • After the subscription ends, your data will be retained for a reasonable period to allow export, then securely deleted

We reserve the right to suspend or terminate your account immediately if you violate these Terms, engage in fraudulent or illegal activity, or fail to pay subscription fees.

6. Use of Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to store or transmit illegal, harmful, or offensive content
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated systems to access the Service without authorization

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Sprint GMP and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

You retain ownership of all data and content you upload to the Service. By using the Service, you grant us a license to use, store, and process your data solely for the purpose of providing the Service to you.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We maintain strict data isolation between companies and implement industry-standard security measures to protect your data.

You are responsible for ensuring that you have the right to upload any data to the Service and that such data does not violate any laws or third-party rights.

9. Service Availability and Modifications

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance that may temporarily interrupt service. We will provide reasonable notice of planned maintenance when possible.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

10. Disclaimers and Limitations of Liability

10.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPRINT GMP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sprint GMP and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of the Service, violation of these Terms, or infringement of any rights of another.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sprint GMP regarding the use of the Service and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: Contact Us